This Privacy Statement has been adopted by ROYAL ARC DEVELOPMENTS., and all of its associated and related companies, (referred to collectively as “Royal Arc”). Some Royal Arc businesses may have additional privacy policies or procedures that address the particular circumstances in which your Personal Information is handled.
At Royal Arc, your privacy is very important to us. We want you to feel secure about any private information you provide to us. As part of our ongoing effort to keep you informed about our privacy practices, we have prepared this policy to inform you about Royal Arc’s commitment to ensuring that the Personal Information obtained during the course of our activities remains accurate and confidential.
The provision of Personal Information to Royal Arc means that the person concerned agrees and consents that we may collect, use and disclose their Personal Information in accordance with this Policy. In addition, where appropriate, specific authorizations or consents may be obtained from time to time.
In most cases and subject to legal and contractual restrictions, an individual is free to refuse or withdraw his or her consent at any time upon reasonable, advance notice. It should be noted that certain services can only be offered if a person provides Personal Information to Royal Arc. Consequently, if an individual chooses not provide us with any required Personal Information, we may not be able to offer the services requested. We will inform you of the consequences of the withdrawal of consent.
WHEN ROYAL ARC MAY SHARE YOUR PERSONAL INFORMATION
We may also share your Personal Information to third parties who perform services for us or on our behalf. Where Royal Arc discloses Personal Information to service providers, we will require them to use such information solely for the purposes of providing services to the person concerned or Royal Arc and to have appropriate safeguards for the protection of that Personal Information.
There are certain circumstances where we may, or may be required to, collect, use or disclose your Personal Information without your knowledge or consent. Those circumstances include: if the disclosure is required by law (including compliance with court orders and rules) or lawfully requested by a government agency; information is provided to our lawyers in appropriate circumstances; for the purpose of collecting a debt you owe to us; where necessary in an emergency situation; or to investigate potential breaches of contract or law.
Where obliged or permitted to disclose Personal Information without consent, Royal Arc will not disclose more information than is required.
THE ACCURACY AND RETENTION OF PERSONAL INFORMATION
Royal Arc endeavours to ensure that any Personal Information provided and in its possession is as accurate, current and complete as necessary for the purposes for which we use the information. If you notify us that your Personal Information is inaccurate, incomplete or out of date, Royal Arc will revise the Personal Information and, if necessary, use its best efforts to inform third parties of the updates.
Your Personal Information is retained only as long as we need it to effectively provide products and services to you, and for a reasonable length of time thereafter, in case we need it to complete obligations to you, resolve a dispute, or meet our legal obligations. After the Personal Information is no longer necessary, it will be destroyed or made anonymous.
Royal Arc uses reasonable care when storing or destroying your Personal Information in order to prevent unauthorized access.
OUR WEBSITE AND COOKIES
When you access or otherwise use our websites or other digital services, we automatically collect certain data, including:
• information about the device you use to access any of the services, including the Internet Protocol address, hardware model, operating system and version, mobile network information and other unique device identifiers.
• information gathered by cookies, web beacons, or other types of small temporary files or web-based tracking technologies. Like many other websites, cookies and these other technologies may be used in order to improve your individual experience as a user of our services, or to generally improve or enhance the overall functionality of the services.
• subject to your device permissions, information about the precise or general location of your device, to customize our services based on your location. You can prevent your device from sharing precise location information at any time through your device’s operating system settings.
• social media information, to the extent we offer any social media interaction features, such as the Facebook Like button. These features may collect your Internet Protocol address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Your interactions with these features maybe governed by the privacy policies of the company providing it.
We may use advertising cookies so that we can understand what products or services you are interested in, and show you ads on other websites based on how you interreacted with Royal Arc’s website. Cookies from other sites may also be used to show you advertising on Royal Arc’s website. This information does not directly identify you, such as by name or contact information. You can disable or manage your cookie preferences within your device or browser setting to prevent this.
Royal Arc may also use third party analytics services, such as Google Analytics, to collect and process certain data about your use of our website, other websites, apps, and online resources. Google Analytics is a web analytics service offered by Google LLC (“Google”) that tracks and reports website traffic. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: policies.google.com/privacy.
COMMENTS AND QUESTIONS
255 Dundas Street West,
Suite 207 Mississauga, ON, L5K 1R6
If we are not able to resolve your concern, you may have the right to raise a complaint with the privacy regulator in your province, state or country. You may contact Royal Arc for more information about complaint escalation options available to you.